Information for ticketholders:

  • The Gateway Theatre does NOT offer refunds for any tickets purchased. Please make sure you are available for the date of the event before booking or purchase XCover’s refund protection. You can view our refund policy here.
  • All tickets purchased are subject to a small booking fee which depends on the price of the tickets.
  • The theatre has a fully-stocked licensed bar open for all events – bringing your own drinks is strictly prohibited.
  • The theatre offers a unique picnic night experience allowing you and your party to bring your own food to eat before a film. You are only allowed to bring in food for events advertised as a ‘Picnic Night’.
  • It is not a necessity for tickets to be printed, the theatre will accept email confirmations upon arrival.